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Next Gen Solutions/IT Modernization

Case Studies. November 12, 2024

Next Gen Solutions/IT Modernization

The mortgage industry has not traditionally been the vanguard of digital adoption, particularly in data intelligence and applied machine learning. But in order to sustain and flourish, even this industry had to go through an IT transformation. Today’s key players of federal and private financial sectors require an IT infrastructure that enhances their reporting capabilities and creates structured databases to curate their volumes of data. 

Our team at ESF designed multiple dashboards with detailed information that allowed our client users to access advanced data analysis at the click of a button. A thorough analysis of their current software ensured that their existing IT program was updated to reduce costs and save valuable time and resources. ESF went as far as  providing 24/7 operational support in conjunction with client’s internal IT groups in order to help them manage a variety of their server, storage, and web infrastructure environments. Our implemented data solutions gave way to easy adaptability across our client’s IT landscape, thus allowing for advanced reporting on mortgage portfolios and in depth analysis of their mortgage services. 

Beyond the IT services that ESF has worked on with our mortgage client, we have also engaged in risk management and incident response services through our security capabilities. Our cyber security team tracks, monitors and reports on control issues while conducting risk assessments to evaluate the security of client’s information. With supportive training and coordination for audits and exams, we seamlessly execute the necessary protocols to keep our client’s operations secure.

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